Privacy Policy

At KIWISMS, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

1. Introduction

This Privacy Policy explains how KIWISMS (“we,” “us,” or “our”) collects, uses, and protects information obtained through our SMS marketing platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information including but not limited to your name, email address, phone number, business name, payment details, and any content you provide while using our services.

2.2 Usage Data

We collect information about your interactions with our website and platform, such as IP address, browser type, access times, referring pages, and device information.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our SMS marketing platform
  • Communicate with you regarding your account, support, or service updates
  • Process payments and fulfill contractual obligations
  • Analyze usage to enhance features and user experience
  • Comply with legal obligations and prevent fraud

4. How We Share Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers who assist us in operating our platform (e.g., hosting, payment processing, analytics)
  • Law enforcement or regulatory authorities if required by law
  • Other parties with your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You can also opt-out of marketing communications at any time.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].